Terms and Conditions


Welcome to VVaVe, the online art gallery platform operated by Vi, the entity providing you with access to our website, products, and services. By engaging with our platform, you signify your agreement to comply with and be bound by the following Terms and Conditions.

  1. Acceptance of Terms:

By accessing and using the VVaVe website, you agree to comply with and be bound by these Terms and Conditions. If you don't agree with any part of these terms, please refrain from using our services.

  1. Order Placement:

All orders placed on the VVaVe website are subject to availability and acceptance. Vi reserve the right to cancel or refuse any order at our discretion. Order confirmation does not signify acceptance; a contract is formed upon dispatch of the product.

  1. Product Information:

While Vi strive for accuracy, product information, pricing, and availability may change without notice. Vi are not liable for any inaccuracies, and Vi reserve the right to correct errors.

  1. Payment:

All payments are processed securely throughtrusted payment gateways. VVaVe does not store sensitive payment information. Vi accept various payment methods; please refer to the payment options provided during the checkout process.

  1. Shipping and Delivery:

Shipping and delivery times are estimates and may be subject to delays beyond our control. Vi aim to dispatch orders promptly, ensuring products reach customers in good condition. Please contact Vi for more details.

  1. Returns and Refunds:

Refer to our Returns Policy for detailed information on returns, exchanges, and refunds. Products must be returned in their original condition within the specified timeframe to be eligible for a refund or exchange.

  1. Privacy Policy:

Your privacy is important to us. OurPrivacy Policy outlines how Vi collect, use, and protect your personal information. By using our website, you consent to the terms of our PrivacyPolicy.

  1. User Accounts:

You may be required to register for an account to access certain features of VVaVe. When registering, you agree to provide accurate, current, and complete information about yourself as prompted by the registration process.

 You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account or any other breach of security.

  1. Intellectual Property:

All content and materials available on VVaVe, including but not limited to text, graphics, logos, images, and software, are the property of VVaVe or its licensors and are protected by copyright and other intellectual property laws.

You may not reproduce, modify, distribute, or publicly display any content from VVaVe without prior written permission from us.

  1. Governing Law:

These Terms and Conditions are governed by and construed in accordance with the UK laws. Any disputes arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the UK courts.

  1. Changes to Terms:

VVaVe reserves the right to modify, amend, or update these Terms and Conditions at any time. It is your responsibility to review them periodically. Continued use of the website constitutes acceptance of any changes.

By using the VVaVe website, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you have any questions, please contact our customer support team before proceeding.

12.  Use of Services

VVaVe provides an online platform for buying, selling, learning, and investing in art. You agree to use our services only for lawful purposes and in accordance with these Terms and any applicable laws or regulations.

You may not use VVaVe to engage in any activity that is illegal, fraudulent, or violates the rights of others, including intellectual property rights.

 

 


 

GDPR Privacy Policy

  1. Introduction:

At VVaVe, safeguarding your privacy is our priority. Vi are committed to upholding the highest standards of data protection in accordance with the General Data Protection Regulation (GDPR).This Privacy Policy serves as a transparent guide to how Vi collect, use, disclose, and safeguard your personal information

  1. Information Vi Collect:

When you engage with our website, make purchases, or subscribe to our newsletter, Vi may collect various types of personal information. This may include your name, address, email, phone number, and payment details. Rest assured, Vi only gather data that is necessary for providing our services and enhancing your overall experience

  1. How Vi Use Your Information:

Your data is utilised to process orders, communicate with you, personalise your experience, and enhance our services. Vi may also use your information for marketing purposes, with your consent. VVaVe does not sell or share your personal information with third parties without your explicit consent.

  1. Data Security:

Vi implement stringent security measures to protect your information from unauthorised access, disclosure, alteration, and destruction. Our website uses secure socket layer (SSL) encryption to safe guard sensitive data during transmission.

  1. Cookies and Tracking Technologies:

To enhance your browsing experience and analyse website traffic, Vi use cookies and similar technologies. These tools also enable us to personalize content according to your preferences. You have the option to manage cookie preferences through your browser settings for added control over your online privacy..

  1. Your Rights:

Under GDPR, you have the right to access, rectify, and erase your personal data. You can also restrict or object to processing, as well as request data portability. To exercise these rights, please contact our customer support team.

  1. Consent:

By using our website, you consent to the terms of this Privacy Policy. You can withdraw your consent at any time by contacting us or adjusting your account settings.

  1. Third-Party Links:

Our website may contain links to third-party websites. VVaVe is not responsible for the privacy practices of these external sites. Vi encourage you to review their privacy policies.

  1. Data Retention:

Vi retain your personal information only for as long as necessary to fulfil the purposes outlined in this PrivacyPolicy, unless a longer retention period is required or permitted by law.

  1. Changes to Privacy Policy:

VVaVe reserves the right to modify, update, or revise this Privacy Policy at any time. Vi will notify you of significant changes through our website or other means.

  1. Contact Information:

For questions, concerns, or to exercise your rights under GDPR, please contact Vi.

Thank you for entrusting VVaVe with your personal information. Your privacy is important to us, and Vi are dedicated to ensuring the security and confidentiality of your data.


 

Return and RefundPolicy

Thank you for choosing VVaVe. Vi strive to provide you with high-quality products and excellent customer service. Please read our Refund and Return Policy carefully to understand the terms and conditions for returns and refunds.

  1. Eligibility for Returns:

Vi accept returns for products purchased directly from the VVaVe website. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

  1. Initiation of Returns:

To initiate a return, contact Vi within7 days of receiving your order. Please provide your order number, a description of the item you want to return, and the reason for the return.

  1. Return Shipping:

Customers are responsible for the return shipping costs unless the return is due to a VVaVe error or a defective product. Vi recommend using a trackable shipping service and ensuring the item is adequately packaged to prevent damage during transit.

  1. Inspection and Processing:

Once Vi receive your return, our team will inspect the item for eligibility. If the return meets our criteria, Vi will process the refund or replacement. Refunds will be issued to the original payment method.

  1. Refund Timeframe:

Refunds will be processed within 7 days of receiving the returned item. The time it takes for the refund to reflect in your account may vary based on your payment method and financial institution.

  1. Non-Returnable Items:

Certain items are non-returnable, including used products, gift cards, and promotional items. These items will be clearly marked as non-returnable at the time of purchase.

  1. Defective or Damaged Items:

If you receive a defective or damaged item, please contact us immediately. Provide clear photos of the damaged or defective product, and Vi will arrange for a replacement or refund, including any shipping costs.

  1. Cancellations:

Orders can be canceled within 2 hours of placement. After this period, orders are considered final, and our standard return policy applies.

  1. Changes to the Return Policy:

VVaVe reserves the right to modify or update this Refund and Return Policy at any time. Any changes will be effective immediately and communicated through our website.

If you have any questions or concerns regarding our Refund and Return Policy, please contact Vi. Your satisfaction is our priority, and Vi appreciate your understanding of our policies.

 

 

Vendor Policy

These terms and conditions outline the rules and regulations for the use of our website and the sale of artwork through our gallery as vendor.

By accessing this website and using our services, you accept these terms and conditions in full. Do not continue to use VVaVe website if you do not accept all of the terms and conditions stated on this page.

  1. Commission Structure:

a. VVaVe operates on a commission-based model. Artists will receive a percentage of the sale price of their artwork, as agreed upon in our Artist Agreement.

b. The commission percentage and any applicable fees or deductions will be outlined in the Artist Agreement between the artist and VVaVe.

  1. Exclusivity:

a. Artists may be required to grant exclusivity to VVaVe for the sale of their artwork during a specified period. Exclusivity terms will be detailed in the Artist Agreement.

  1. Copyright and Ownership:

a. Artists retain the copyright and ownership of their artwork.

b. VVaVe may have certain usage rights for marketing and promotional purposes, as outlined in the Artist Agreement.

  1. Representation:

a. VVaVe will determine where and how the artist's artwork will be displayed, both online and in physical galleries.

b. The duration of representation and exhibition will be specified in the Artist Agreement.

  1. Marketing and Promotion:

a. VVaVe will undertake marketing and promotional activities to showcase and sell the artist's artwork, including exhibitions, events, and online promotions.

b. Artists may be required to participate in promotional activities as agreed upon in the Artist Agreement.

  1. Shipping and Handling:

a. VVaVe will determine the cost and logistics of shipping the artwork to customers, including any insurance coverage during transit.

b. Any shipping fees or costs incurred will be deducted from the sale proceeds, as outlined in the Artist Agreement.

  1. Payment Terms:

a. Payment for sold artworks will be made to the artist according to the payment terms specified in the Artist Agreement.

b. Artists will receive payment after a specified period following the sale of their artwork.

  1. Duration of Agreement:

a. The duration of the agreement between the artist and VVaVe will be specified in the Artist Agreement, including any renewal or termination clauses.

  1. Damages and Returns:

a. VVaVe will handle any damaged or returned artwork in accordance with our returns policy, as outlined in the Artist Agreement.

b. Artists may be responsible for covering the costs associated with damaged or returned artwork, as specified in the Artist Agreement.

  1. Dispute Resolution:

a. Any disputes between the artist and VVaVe will be resolved through mediation, arbitration, or legal action, as outlined in the Artist Agreement.

  1. Governing Law:

a. These terms and conditions and any disputes arising from them shall be governed by and construed in accordance with the laws of [Jurisdiction].